dear mr jeffrey,we are so saddened to know that you did not feel welcome at lasagrita and we feel so dissappointed since you have been our regular client.pls accept my sincerest apologies for this experience.as for the road closure issue since the night receptionist was still on duty i assure you that he did not know of the same to let you know.we hope you will not let this one isolated experience with us spoil your relationship with us as we value it to the highest level.we look fwd to welcoming you back soon to let us made ammends to you.take care